What Clients Say

Paul listened carefully as I spoke and I felt comfortable and able to express how I was feeling and in no way did I feel that Paul was judging me, as other people have done and made comments in the past that have made me more self-conscious.

The coaching you have provided has helped me with my planning and organisation, allowing me to be much more efficient which has had a huge effect in delivering my job role. The value gained from our coaching sessions means I have been able develop my leadership skills, with the return on investment being that myself and the team have been able to perform very well for the year so far, starting off with amazing results after our January event. This has helped us contribute to the organization's bottom line, culture, and as we continue with this way of working, it's long-term success.

I just wanted to take a moment to say thank you so much for our coaching sessions, and in particular, the last one. It was a topic that I've been milling around in my head for what seems like forever; and your questions got straight to the heart of the matter, enabling me to address the issues that were present for me. You did an amazing job of recognising that there was something else going on under the skin of the subject; not sure if it was what I said, how I looked or a combination of both, but you certainly noticed that I needed to dip a little deeper. Your supportive and gently challenging approach is the perfect balance; I feel confident that I could say anything and you wouldn't judge, but would also listen. I left the session with a renewed sense of energy and a very positive commitment to moving forward (and have done since!). I'm looking forward to our next session already.

I've found our coaching sessions especially inviting as it was nice to see the curiosity you had around my background, ie my religion and ethnicity. It was a pleasant surprise to hear how aware you were of what is currently going on around my faith, it showed me the awareness you do have in the diversity and inclusion space.

You created a supportive and engaging tone, delivering feedback that was clear, balanced, and motivating. You showed insight into the colleague's strengths and growth areas, enabling a focused and forward-looking conversation. Your questioning and listening was consistent and responsive, and you conveyed genuine empathy. You drew effectively on relevant examples and observations, which made feedback practical, helping the colleague to understand scope for improvement. You also encouraged the colleague to reflect and generate their own insights to build commitment to future action.

You were supportive and encouraging of others, using positive statements to build belief and motivation. A coaching approach was evident in the way you made use of open questions and constructive feedback to help others develop their insight.